CITY DEPARTMENTS > Utilities: Garbage Rates

CITY SERVICES: Utilities

Garbage Rates

The City of Burnet has contracted with IESI to provide solid waste services to citizens of Burnet. Household garbage is collected once weekly. See the map below for your pickup date or click here to download the map. Carts are provided by IESI by contacting the City utility office at 512.756.6093.

Customers who wish to rent a dumpster can call the Utility Office to schedule the rental. Commercial pick-up dates are scheduled by IESI.

Pick-ups scheduled on a Holiday will be picked-up on the day before or after the holiday.

Frequently Asked Questions:

When will my garbage be picked up? Your garbage will be picked up once per week. The day your garbage is picked up will be determined by what area of town you live in. A map of the service areas is available at City Hall.

What if my pickup day falls on a holiday? In the event your regularly scheduled pickup day falls on a City holiday, your garbage will be picked up either the business day before the holiday or the next business day after the holiday.

Who do I call if my house gets missed? You should call 1-866-282-3508 any time you have a question regarding your service. IESI will have an in-house voice mail system, which will provide 24 hour a day and 7 day a week customer communication.

Where will my bill come from and how do I pay it? Your bill will still come from the City with your water and electricity bill just as it always has. It will be due on the 10th of the month and you will pay your bill to the City along with your other utilities.

Who do I call to change my service? Residential customers and most commercial customers will call the City of Burnet to establish or change service.

What will it cost? Residential customers with one 90-gallon cart pay $13.90 per month. The rate for commercial customers will depend upon the services requested. Contact City Hall for Commercial Rates.

Is there a discount for Senior Citizens? Yes, IESI gives a discounted rate to residential customers over the age of 65. The Senior rate is $12.29 per month for one cart.

What if I have more garbage than a 95-gallon cart will hold? The price includes the curbside collection of up to five (5) additional containers, bags and bundles of residential refuse on each pickup day. If you feel this is still not adequate, you can order one more cart at a small additional cost.

What if a 95 gallon cart is too big? If you are unable, for physical reasons, to use a 95-gallon cart, you may request a smaller 65-gallon cart. The rate for the 65-gallon cart is $12.29 per month for one cart.

The City has been picking up brush and tree cuttings, how will this be handled in the future? IESI will pick up bundled brush and tree cuttings, up to three cubic yards, (this is about a 4 ft. tall by 4 ft. long by 4 ft. deep bundle) along with the regular trash pickup. Any more than three cubic yards on a given pickup day will be charged at a rate of $7.50 per cubic yard. All brush and cuttings must be bundled in no more than four foot lengths.

What about during the spring time when lots of trimming is done? Two times per year, the City will hold clean-up days when citizens can bring brush and cuttings to a designated drop off location without a limitation on the amount brought. Citizens must show proof of being a City utility customer to use the drop off service.

The City did not allow refrigerators, freezers, air-conditioning units and other units with Freon to be picked up. Will IESI pick them up? IESI must comply with the same regulations as the City did. These types of appliances must be tagged by a certified technician licensed to safely remove Freon before they will be picked up. Once properly tagged, IESI will pick up most appliances (called White Goods). In addition, a drop-off location will be provided during the semi-annual clean-up days.

What are the items that IESI will NOT pick up? IESI's requirements are very similar to what the City's currently are. Some items IESI will not pick up include rocks, dirt, bricks, car batteries, oil, oil filters, tires (see below) or hazardous chemicals. The deposit of cinders or ashes in a cart, container, or dumpster is prohibited, unless the person depositing the same shall first insure that no parts of such cinders or ashes are lighted, smoldering or burning. No ashes or cinders of any kind shall, in any event, ever be placed in a cart provided by IESI.

Will IESI accept tires? The City will have a container at the City Warehouse for disposal of tires for a fee of $3.00 per car tire and $7.50 per truck tire (over 18" wheel size). IESI will NOT pick up tires at the curbside.

I am a residential customer but I temporarily have a dumpster while I remodel my house. Will I still be allowed to have a dumpster and how much will it cost? Residential customers can request a dumpster from IESI and will be charged the same as the Commercial dumpster rate. The rate is based on the size of the dumpster, just as it is now. For example, a 2-cubic yard dumpster will cost $42.90 for once per week pickup.

Will I have to use special garbage bags? No. You may use any bags you like.

What are the hours of collection? Collection of residential refuse shall not start before 7:00 a.m. or continue after 6:30 p.m. on the same day except in the case of unusual circumstances or emergencies. Commercial refuse and waste may be collected at anytime, around the clock.

RATES

Residential Refuse Collection Rates

Contractor will provide curbside collection service of residential refuse and waste to each Residential Unit as follows:

STANDARD RESIDENTIAL RATES: Rates are quoted at a per month rate.

One time per week - One 90-gallon cart
Base Rate $ 11.90
Billing Charge 2.00
Total Rate $ 13.90

One time per week - Two 90-gallon carts
Base Rate 14.60
Billing Charge 2.00
Total Rate $ 16.60

SENIOR CITIZEN RATES: (Over age 65) Rates are quoted at a per month rate.

One time per week - One 90-gallon cart
Base Rate $ 10.29
Billing Charge 2.00
Total Rate $ 12.29

One time per week - Two 90-gallon carts
Base Rate 12.99
Billing Charge 2.00
Total Rate 14.99

Additional carts will be made available for an additional monthly charge of $2.50 per cart added to the Base Rate, subject to the Contractor Service Cost Adjustment in accordance with Sec. 90-66 of Ordinance 2004-19.

65-GALLON CART: (Upon special request for customers physically unable to use the 90-gallon carts). Rates are quoted at a per month rate.

One time per week - One 65-gallon cart
Base Rate $ 10.29
Billing Charge 2.00
Total Rate $ 12.29

One time per week - Two 65-gallon carts
Base Rate 12.99
Billing Charge 2.00
Total Rate 14.99

Additional carts will be made available for an additional monthly charge of $2.50 per cart added to the Base Rate, subject to the Contractor Service Cost Adjustment in accordance with Sec. 90-66 of this ordinance.

Such service shall be provided by the use of 90-gallon cart containers supplied by the Contractor. The prices includes the curbside collection of up to five (5) additional containers, bags and bundles of residential refuse on each pickup/service day. Where multiple Residential Units occupy a single location, the Customer will be billed for each Residential Unit. Contractor will provide house side collections at no extra cost to citizens that are handicapped or disabled. Determination for citizens requesting this service shall be made between Contractor and the City.

Commercial Refuse Collection Rates.

Contractor will provide collection service of Commercial refuse and waste for multi-family dwellings, apartment projects, commercial and industrial customers as follows:

(1) Commercial hand pickup customers will be supplied with the same type of cart containers as are Residential Units. The same curb side policy and bulk items policy will also apply to this category. The rates and charges for customers in this category are as follows:

Billed Monthly
One time per week - One 90-gallon cart
Base Rate $ 14.01
Billing Charge 2.00
Total Rate $ 16.01

Two times per week - One 90-gallon cart
Base Rate $ 24.78
Billing Charge 2.00
Total Rate $ 26.78

*Three times per week - One 90-gallon cart
Base Rate $ 35.56
Billing Charge 2.00
Total Rate $ 37.56

*Four times per week - One 90-gallon carts
Base Rate $ 46.33
Billing Charge 2.00
Total Rate $ 48.33

*Five times per week - One 90-gallon cart
Base Rate $ 57.11
Billing Charge 2.00
Total Rate $ 59.11

Additional carts will be made available for an additional monthly charge of $9.00 per cart added to the Base Rate, subject to the Contractor Service Cost Adjustment in accordance with Sec. 90-66 of Ordinance 2004-19.

* Pickups of three or more times per week with approval by the City and Contractor only.

(2) Commercial Bulk Rates: Commercial customers producing a volume of refuse, garbage and waste in excess of an average of 190 gallons per week will, at Contractors discretion, be served as follows:

(a) Dumpster Rates: Collection and disposal service to Customers will be provided with dumpsters provided and maintained by the Contractor according to the following:

Two Yard Dumpster

Three Yard Dumpster

Four Yard Dumpster

Six Yard Dumpster

(b) Roll-off Containers: The following rates and fees shall be applicable to Commercial Customers and others requiring service at a level in excess of the highest level provided above to be made available with dumpsters. These services will be via roll-off container as follow

*Double handle fee will be charged when a haul is scheduled but for reasons, not Contractor's fault, the container is not ready to be loaded and the haul must return for the pickup.

**Any overweight fine received due to overload will be passed to generator.

(c) Residential Customers requesting dumpsters shall be billed at the Commercial Rate.

(d) A Special Collections Fee will be added to all Roll-off charges as indicated in section (b) above.

Tires.

Contractor agrees to provide a container to be located at the City Warehouse for disposal of tires for a fee of $3.00 per car tire and $7.50 per truck tire (over 18" wheel size).

Annual Clean-up.

Contractor will, twice a year, provide roll-off containers and unlimited hauling for city-wide cleanup. At a location designated by the city, Contractor and City will set-up a manned and supervised citizen drop-off site that accepts refuse, construction material, bulk items (white goods), and brush and other yard waste. Material not accepted at the landfill will not be accepted at the cleanup site. This service is for verified City residents only, and only for the clean-up day.

Bulk, Construction and Stable Material, and Brush

Contractor will provide for the special collection from residential units of bulky waste not eligible for curbside pickup, for a negotiated cost based on the above rates for dumpster or roll-off containers, as applicable. Construction debris and stable matter will be hauled at a rate to be determined by container size. Contractor and producer of the waste will negotiate total charge prior to collection. Contractor will not provide for the special collection of hazardous waste. Contractor will provide for the collection of brush, in excess of three yards, at the rate of $7.50 per cubic yard, for brush cut and bundled into 4 foot lengths.

Contractor Service Cost Adjustment.

(a) The Base Rate shall include the Contractor Service Cost Adjustment. The Contractor Cost Adjustment shall be defined as an allowed annual adjustment to the rate set by the current contract between the City and Contractor and billed to the City by the Contractor during the course of the contract. City staff shall have the authority to adjust the Contractor Service Cost Adjustment as needed to reflect changes in the Contractor's prices. Such adjustments will be equal to price adjustments for services and may not change the City's revenues other than the amount necessary to pay the City's direct costs for service.

(b) The Contractor Service Cost Adjustment as defined above shall be made on the next bill rendered to each customer following determination of amount of the adjustment.

City of Burnet
P.O. Box 1369 | 1001 Buchanan Drive, Suite 4
Burnet, TX 78611
(512) 756-6093 | Fax (512) 756-8560

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