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2025 Flood Event Resources & Updates
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2025 Flood Event Resources & Updates
Stay informed with the latest news, recovery efforts, and community resources.
Frequently Asked Questions
What should I do if my trash cart was lost or damaged in the flood?
If your trash or recycling cart was lost, displaced, or damaged during the recent flooding event, please email utilities@cityofburnet.com to report the issue. We will coordinate with the service provider to replace your cart as soon as possible.
Please include your service address and a brief description of the issue in your message.
Category: 2025 Flood Event FAQ's
What do I do with my debris?
- Place all flood-related debris and brush at the curb.
- Separate hazardous materials (e.g., pesticides, paint, appliances with Freon) from general debris when possible.
- The City is coordinating with the County to establish an emergency debris site.
- Haul-off will begin once the site is approved by the State.
Category: 2025 Flood Event FAQ's
Where can I get the latest flood recovery updates?
Visit the City’s Flood Response Webpage for updates, resources, and FAQs:
www.cityofburnet.com/floodevent
Category: 2025 Flood Event FAQ's
How can I report damage to my home or business?
Residents and business owners who experienced flood damage should report it using the State of Texas Individual State of Texas Assessment Tool (iSTAT) at: https://damage.tdem.texas.gov
This information helps Burnet County Emergency Management document the extent of local damage and pursue state and federal recovery assistance.
Category: 2025 Flood Event FAQ's
Is the trash service running as normal?
Yes. Trash collection will continue to run on it's regular schedule.
If your trash cart or dumpster is missing, please email the City Utilities Department at utilities@cityofburnet.com
Category: 2025 Flood Event FAQ's
What should I know about contractor fraud?
Be cautious of contractor fraud. Verify that contractors are licensed, insured and reputable. Avoid requests for high upfront payments, unsolicited offers, or pressure to sign quickly for repairs.
Category: 2025 Flood Event FAQ's
Where can I donate or volunteer to help flood survivors?
The ARK of Highland Lakes in Marble Falls is the central hub for supply donations, volunteer coordination, meal distribution, and financial contributions for those affected in our communities.
Warehouse Address for donation drop-off and meal distribution: 800 Industrial Blvd, Marble Falls, TX 78654
More info for volunteer shifts, supplies needed, and Muck-out Training: https://arkofhighlandlakes.org/flood-response-070525/
Category: 2025 Flood Event FAQ's
How can I get real-time alerts from the City?
Sign up for Voyent Alert, the City of Burnet’s emergency notification system.
Register now: https://voyent-alert.us/community/#registration
Category: 2025 Flood Event FAQ's
What is the City Council doing in response to the flooding?
The Burnet City Council will meet on Wednesday, July 9, to address potential funding for disaster response, extension of the local disaster declaration, and other recovery-related actions.
Category: 2025 Flood Event FAQ's
